bjd33 Privacy Policy
At bjd33, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains in clear, formal terms exactly what personal data bjd33 collects from its players, the purposes for which that data is used, how it is stored and protected, and the rights you hold over your own information.
How bjd33 Protects Your Data
Six core principles that govern every decision bjd33 makes about your personal information. The full legal details are set out in the policy document below.
bjd33 collects personal data only on lawful grounds — your explicit consent at registration, contractual necessity for account management, and legal obligations such as identity verification. We are transparent about what we collect and why, at every stage of your journey on the platform.
All data transmitted between your browser and the bjd33 servers is encrypted using industry-standard 256-bit SSL/TLS protocols. Stored personal data is further protected by server-side encryption, access controls, and regular security audits to prevent unauthorised access or disclosure.
You have the right to access, correct, and request deletion of your personal data held by bjd33. You may also withdraw consent or object to certain processing activities. Requests can be submitted at any time to the bjd33 support team, and will be processed within a reasonable time frame.
bjd33 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Data is shared with trusted service providers only where strictly necessary to deliver the Service — such as payment processors, KYC verification services, and licensed game content providers — and always under contractual data protection obligations.
bjd33 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Account data is retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements.
If you opt out of marketing communications, bjd33 will cease all promotional emails, SMS messages, and push notifications promptly. Opt-out requests submitted via the account dashboard or by emailing [email protected] are processed within five business days. Transactional and account-security communications are unaffected by marketing opt-outs.
Introduction
This Privacy Policy (hereinafter "the Policy") describes how bjd33 (hereinafter "bjd33", "we", "us", or "our") collects, uses, discloses, stores, and protects personal information about individuals (hereinafter "you", "your", or "the Player") who access or use the website at https://bjd33.io, its subdomains, mobile interfaces, and all related services (collectively "the Service").
By registering for a bjd33 account, making a deposit, placing a bet, or otherwise using any feature of the Service, you acknowledge that you have read this Policy in its entirety and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Service immediately.
This Policy should be read in conjunction with the bjd33 Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall legal framework governing your use of the bjd33 platform.
Scope: This Policy applies to all personal data collected by bjd33 from players located in Bangladesh and any other jurisdiction in which the bjd33 Service is accessed. The bjd33 platform is directed at adults aged 21 years and over. We do not knowingly collect personal data from individuals under this age.
Data We Collect
2.1 Information You Provide Directly
When you register, verify your identity, or contact bjd33 support, we collect the following categories of personal data that you provide to us directly:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration |
| Financial Data | bKash / Nagad / Rocket / Upay wallet numbers, bank account details, transaction history | Deposits, withdrawals & KYC |
| Identity Documents | Scanned copies of NID card, passport, utility bill | KYC verification |
| Support Communications | Chat logs, email content, complaint details | When you contact support |
2.2 Information Collected Automatically
When you access the bjd33 platform, our systems automatically collect certain technical and behavioural data, including:
- Device and Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language settings.
- Usage and Behavioural Data: Pages visited, games played, bets placed, session duration, click paths, search queries within the platform, and feature interactions.
- Location Data: General geographic location derived from your IP address. bjd33 does not collect precise GPS location without your explicit consent.
- Transaction Logs: Records of all deposits, withdrawals, bonus activations, and bet settlements associated with your account.
2.3 Information from Third Parties
bjd33 may receive personal data about you from third-party sources, including identity verification and fraud prevention service providers, payment processing partners, and publicly available sources such as sanctions lists and politically exposed persons (PEP) databases. This information is used solely for the purposes of verifying your identity, preventing fraud, and complying with anti-money laundering obligations.
How We Use Your Data
bjd33 uses the personal data it collects for the following specific purposes:
- Account Management: Creating, maintaining, and administering your bjd33 player account, including processing registrations, verifying identity, managing login credentials, and handling account closure requests.
- Service Delivery: Processing deposits and withdrawals, settling bets, crediting bonuses, and providing access to all games and betting markets available on the bjd33 platform.
- Regulatory Compliance: Meeting obligations under applicable anti-money laundering (AML) legislation, know-your-customer (KYC) requirements, responsible gaming regulations, and any other legal or regulatory requirements applicable to the operation of an online betting platform serving players in Bangladesh.
- Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, multi-accounting, bonus abuse, and any other activity that poses a risk to the integrity of the bjd33 platform or to other players.
- Customer Support: Responding to queries, complaints, and support tickets submitted through the bjd33 live chat, email, or support portal.
- Responsible Gaming: Monitoring player behaviour for indicators of problem gambling, enforcing self-exclusion and limit-setting tools, and reaching out proactively where concern for player welfare is identified.
- Marketing and Promotions: Sending promotional emails, SMS messages, and platform notifications about bonuses, new games, tournaments, and seasonal offers — where you have provided consent or where legitimate interest applies. You may opt out of marketing communications at any time.
- Platform Improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and game selection of the bjd33 platform.
- Legal Proceedings: Establishing, exercising, or defending legal claims in connection with the Service, and cooperating with law enforcement or regulatory authorities where legally required to do so.
Legal Bases for Processing
bjd33 processes personal data only where a valid legal basis exists. The primary legal bases we rely upon are as follows:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation and management, deposit and withdrawal processing, bet settlement, bonus crediting, customer support |
| Legal Obligation | KYC and AML compliance, age verification, cooperation with law enforcement, record-keeping obligations |
| Legitimate Interests | Fraud prevention, platform security, responsible gaming monitoring, service improvement through aggregated analytics |
| Consent | Marketing communications via email, SMS and push notifications; placement of non-essential cookies; processing of special category data where applicable |
Withdrawing Consent: Where we process your personal data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, contact the bjd33 support team at [email protected] or adjust your preferences within the account dashboard.
Sharing Your Data
5.1 Trusted Service Providers
bjd33 engages a limited number of carefully selected third-party service providers who process personal data on our behalf strictly for the purposes described in this Policy. These include:
- Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and card networks (Visa, Mastercard) for the processing of deposits and withdrawals.
- KYC and Identity Verification Providers: Third-party services used to verify the identity and age of players as required by applicable regulations.
- Game Content Providers: Licensed studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi whose games are hosted on the bjd33 platform and who may receive limited technical data to facilitate game delivery.
- IT and Hosting Partners: Cloud infrastructure and hosting providers who store bjd33 platform data under contractual data processing agreements that include data protection obligations equivalent to those set out in this Policy.
- Fraud Prevention Services: Specialist providers used to detect and prevent fraudulent account activity, multi-accounting, and suspicious transactions.
All third-party service providers engaged by bjd33 are required to process personal data only in accordance with documented instructions from bjd33 and to maintain appropriate technical and organisational security measures. bjd33 does not authorise any service provider to use player data for their own independent marketing or commercial purposes.
5.2 Legal and Regulatory Disclosures
bjd33 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by applicable law, court order, or where bjd33 believes in good faith that such disclosure is necessary to protect the rights, property, or safety of bjd33, its players, or the public.
5.3 No Sale of Personal Data
bjd33 does not sell, rent, lease, or otherwise transfer personal data to third parties for their own marketing or commercial use. This commitment applies without exception regardless of the commercial value of the data in question.
Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files placed on your device by a website server. bjd33 uses cookies and similar tracking technologies (including web beacons and local storage objects) to enable the proper functioning of the platform, to remember your preferences, to analyse usage patterns, and to deliver relevant promotional content to logged-in players.
6.2 Types of Cookies Used
- Strictly Necessary Cookies: Essential for the operation of the bjd33 platform. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without impairing platform functionality.
- Functional Cookies: Used to remember your preferences such as language settings, default deposit method, and responsible gaming limit configurations.
- Analytics Cookies: Used to collect anonymised data about how players navigate and interact with the bjd33 platform, enabling us to identify areas for improvement. Data collected is aggregated and does not identify individual players.
- Marketing Cookies: Used to track player engagement with promotional content and to measure the effectiveness of bjd33 marketing campaigns. These cookies are placed only with your prior consent.
6.3 Managing Cookies
You may manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to use certain features of the bjd33 platform, including the ability to remain logged in. To withdraw consent for marketing cookies, you may also adjust your preferences through the bjd33 account dashboard or contact [email protected].
Data Retention
bjd33 retains personal data for no longer than is necessary to fulfil the purposes for which it was originally collected, subject to the retention periods required by applicable legal and regulatory obligations. The following general retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | 5 years following account closure | AML & KYC legal obligation |
| Transaction Records | 5 years from the date of each transaction | Financial record-keeping obligation |
| Betting and Game History | 3 years from the date of each wager | Dispute resolution & integrity monitoring |
| Support Communications | 3 years from the date of the last communication | Legitimate interests (complaint management) |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year | Consent compliance records |
| Self-Exclusion Records | Minimum 7 years | Responsible gaming regulatory obligation |
At the conclusion of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data is anonymised, the resulting anonymised dataset no longer constitutes personal data and may be retained indefinitely for statistical and platform improvement purposes.
Data Security
bjd33 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
- Encryption in Transit: All data exchanged between your browser and bjd33 servers is encrypted using 256-bit SSL/TLS protocols. Connections over unencrypted HTTP are automatically redirected to HTTPS.
- Encryption at Rest: Sensitive personal data stored on bjd33 servers, including identity documents and financial data, is encrypted at the storage level using AES-256 encryption.
- Access Controls: Access to personal data is strictly limited to bjd33 personnel and authorised third-party processors who have a demonstrable need to process that data as part of their job function. Role-based access controls are enforced across all internal systems.
- Regular Security Audits: bjd33 conducts periodic internal security reviews and engages independent third-party security specialists to perform penetration testing and vulnerability assessments on a regular basis.
- Incident Response: bjd33 maintains a documented data breach response procedure. In the event of a breach that is likely to result in a risk to the rights and freedoms of players, bjd33 will notify affected players without undue delay in accordance with applicable data protection law.
Your Role in Security: While bjd33 takes all reasonable technical and organisational steps to protect your data, account security also depends on you. You are responsible for keeping your bjd33 login credentials confidential and for notifying bjd33 immediately at [email protected] if you suspect any unauthorised access to your account.
Your Rights
Subject to applicable data protection law, you have the following rights in relation to the personal data that bjd33 holds about you. To exercise any of these rights, please contact the bjd33 Data Protection team at [email protected] with the subject line "Data Rights Request" and include your registered account username.
- Right of Access: You have the right to request a copy of the personal data bjd33 holds about you, along with information about how that data is used and with whom it is shared. bjd33 will respond to verified access requests within 30 days.
- Right to Rectification: If any personal data bjd33 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
- Right to Erasure ("Right to be Forgotten"): You may request that bjd33 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. This right is subject to bjd33's legal obligations to retain certain data — for example, AML record-keeping requirements take precedence over erasure requests where a legal obligation to retain exists.
- Right to Restriction of Processing: You may request that bjd33 suspend processing of your personal data in certain circumstances, such as where the accuracy of the data is contested, pending verification.
- Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on bjd33's legitimate interests. bjd33 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting bjd33 support or adjusting your account preferences. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Response Timeline: bjd33 will acknowledge all data rights requests within 72 hours and will endeavour to fulfil them within 30 calendar days. For complex or high-volume requests, this period may be extended by a further 60 days, in which case bjd33 will notify you of the extension and the reasons for it.
Children and Minors
The bjd33 Service is strictly intended for individuals who are 21 years of age or older. bjd33 does not knowingly collect, process, or store personal data from individuals under the age of 21. Registration on the bjd33 platform by persons under 21 is expressly prohibited.
Where bjd33 becomes aware — through its age verification processes or by any other means — that personal data has been collected from a person under the age of 21, bjd33 will take immediate steps to delete that data, close the associated account, and return any funds held in that account in accordance with applicable consumer protection guidelines.
If you are a parent or guardian and believe that a minor in your care has registered on the bjd33 platform, please contact the bjd33 support team immediately at [email protected] so that appropriate action can be taken without delay.
Third-Party Links
The bjd33 platform may contain references to or descriptions of third-party services, payment providers, and game studios. Where the bjd33 platform links to or integrates with third-party services, those third parties operate under their own privacy policies, which are independent of and not governed by this Policy. bjd33 is not responsible for the privacy practices of any third-party service provider, and we encourage you to review the privacy policies of any third parties with whom you interact in connection with your use of the bjd33 Service.
Changes to This Policy
bjd33 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, bjd33 will notify registered players by posting a prominent notice on the bjd33 platform and, where appropriate, by sending a notification to the email address associated with your account.
The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. Your continued use of the bjd33 Service following notification of any change to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to remain informed of how bjd33 handles your personal data.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bjd33 handles your personal data, please contact the bjd33 Data Protection team. All privacy-related enquiries are handled in English and will receive a written response.
Email: [email protected] (plain text — not a clickable link)
Please include your registered account username, a clear description of your request, and the specific data or processing activity your enquiry relates to. This will help the bjd33 team locate the relevant records and respond as efficiently as possible.
Response Commitment: bjd33 aims to acknowledge all privacy-related enquiries within 72 hours and to provide a substantive response within 30 calendar days. All communications regarding data rights and privacy matters are treated as confidential and handled by trained personnel.
Ready to Start Playing Responsibly?
Now that you understand how bjd33 protects your personal data, explore our cricket betting markets, slots, and live casino — all on a platform built around your security and enjoyment.
21+ only. Please gamble responsibly. bjd33 is committed to fair play and player protection.